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Core service portfolios

Each practice can run a full engagement on its own or as part of an integrated programme.

Management Consulting & Restructuring

We help leadership teams redesign how the organisation is structured, how work flows and how performance is measured.

  • Strategic planning
  • Organisational design
  • Business process re-engineering (BPR)
  • KPI frameworks and alignment

Standards and frameworks

  • Balanced scorecard
  • BPR
  • OKR / KPI

How an engagement works

Indicative durations. We confirm the plan and timeline in your proposal.

  1. 1

    Discovery & diagnosis

    Leadership interviews, process walkthroughs and a review of your structure, data and current KPIs.

    DeliverableDiagnostic report with priority issues2 to 3 weeks
  2. 2

    Strategy & target design

    Strategy workshops with the leadership team, organisation design options and a KPI framework linked to objectives.

    DeliverableTarget operating model and KPI tree3 to 4 weeks
  3. 3

    Process re-engineering

    Current and future process maps, removal of duplicated steps, clear roles and responsibilities (RACI).

    DeliverableProcess manual, SOPs and RACI matrix4 to 8 weeks
  4. 4

    Implementation & change

    Phased rollout, training for process owners and change communication to staff.

    DeliverableImplementation roadmap and trained process owners2 to 6 months
  5. 5

    Performance review

    KPI dashboards go live and we review results with management after 90 days.

    Deliverable90-day performance review reportOngoing